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COVID-19 NOVEMBER UPDATE

02 November 2020

Following the latest government announcements, our Aftersales teams will remain open, following strict safety measures, to offer servicing, MOT and repairs. Our sales showrooms will close from 5th November* until further notice but our centralised Sales team will be available via telephone or live chat if you have any questions. Until the 5th November we will remain fully open for sales enquiries and vehicle viewings.

From 5th November our sales showrooms will be closed to the public however our sales teams will still be available to provide you all the information you need and to sell you a car remotely. This includes personal videos of your vehicle of interest, video calls with one of our sales advisors and live chat with one of our centralised team. Reserve online is available, allowing you to reserve a vehicle for 5 days with just a few clicks, ensuring the vehicle will NOT be sold before you get the opportunity to see it. Click & Collect and home deliveries are also available once you have purchased a vehicle. Both options follow our strict COVID-Secure Standards so the car is safely prepared ready for you.

When collecting your bought vehicle from us or when visiting us for aftersales, a face mask will be compulsory under the rules set out by the Government. To find out more about compulsory face masks please click here.

COVID-19  NOVEMBER UPDATE

ONLINE AFTERSALES SERVICE & REPAIR

All of our sites are open for Aftersales service & repair via appointment only**. We are able to take online bookings for general vehicle servicing, MOTs and repairs for all customers. Telephone bookings can be made by calling 02476 851 406, emailing feedback@bookings-pcrg.co.uk or by booking online using the links below.

• Peugeot Online Service Booking tool

• Citroen Online Service Booking tool

• DS Online Service Booking tool

• Vauxhall Online Service Booking tool

For your peace of mind the safety protocols we are taking include:

  • Staff monitoring of basic health and subsequent 14 day isolation in case of any Covid 19 symptom - ensuring our staff are safe to serve you
  • Social distancing measures around the dealership, clearly marked, for your peace of mind.
  • Enhanced cleaning regimes of our facilities - to maintain hygiene.
  • Allocated timed appointments for vehicle drop and collection - to maintain social distancing
  • Specific routines for vehicle hygiene - meaning we may need you vehicle a little longer than normal.
  • Our staff will be wearing face mask - this is a general precaution - behind the mask is a welcoming smile.
COVID-19  NOVEMBER UPDATE

 

ROBINS & DAY OFFERS

Discover the latest Robins & Day offers including the latest new PEUGEOT, Citroen, DS and Vauxhall deals as well as exclusive used vehicle promotions.

We offer a range of finance options from Personal Contract Purchase, Hire Purchase and Personal Contract Hire so you can find your perfect vehicle at a price which suits you.

DISCOVER OFFERS

COVID-19  NOVEMBER UPDATE

RESERVE ONLINE FOR JUST £99

When you have found the right used vehicle online, we make it fast and easy to reserve a used car online, leaving you secure in the knowledge that it will NOT be sold before you get chance to see it.

Not only can you browse all of our current used car stock on our website, clicking the "Reserve It Now" button enables you to reserve the vehicle for 5 days in only a few clicks. The reservation is set at £99 and is a fully refundable fee. Our Centralised Sales team will then contact you within 24 hours to confirm your reservation and arrange everything for you.

To find out more about our reserve online process click here.

COVID-19  NOVEMBER UPDATE

 

CLICK & COLLECT

Click & collect will be available from all our dealerships via appointment only, in a COVID secure location, in the outside space of the dealership, safely and at a time which suits you. 

We will leave your vehicle for 3 hours following a thorough preparation of your vehicle and will greet you from a social distance and directed to your new car. Your new car will be parked with a safe space around it. 

Find out more about our click & collect process here.

COVID-19  NOVEMBER UPDATE

 

HOME DELIVERY

For all new and used car orders, your car will be delivered by one of our Robins & Day employees. We will try are best to deliver the vehicle within 7 days. All Robins & Day employees have their tempature and COVID-19 symptoms checked daily plus on delivery will be wearing full personal protection which includes gloves and mask.

As well as maintain a 2m distance from you at all times to ensure social distancing. If there is a part exchange we will take it away on the day but your part exchange must have been left with no contact for a minimum of 3 hours prior to delivery.

Learn more about our home delivery service here.

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