Following latest government announcements, we have re-opened our nationwide showrooms for sales enquiries, vehicle viewings and test drives.
You can now visit your local Robins & Day showroom at a time which suits you and be guided around via one-way system floor markings and public signage to ensure that social distancing is maintained. All the necessary protocols are in place to ensure you can engage with the sales teams and make a purchase in a safe environment thanks to social distancing measures, enhanced hygiene protocols, dedicated safety spaces alongwith clear signage, additional protection measures consisting of Perspex screens, and the supply of required PPE to all staff and customers, and the disinfection of all cars and contact points.
Pre-booked appointments to discuss vehicle requirements (over the phone or via a video call) with a member of the sales team are also available, to help further minimise customer contact. We will also continue to offer online purchase options including, home deliveries, click & collect and reserve online to ensure you have a range of options to purchase your brand new car.
Online Aftersales Service & Repair
All of our sites are open for Aftersales service & repair via appointment only. Whilst we will continue to prioritise to Key Workers and critical fleets, we are able to take online bookings for general vehicle servicing, MOTs and repairs for all customers. however we have restricted capacity and services, and may need your vehicle longer than normal.
Telephone bookings can be made by calling 02476 851 406, emailing firstname.lastname@example.org or by booking online using the links below.
Please note that evidence of eligibility will be required. Service departments open Monday - Friday. To find out which sites are open click here
For your peace of mind the actions we are taking include:
- Staff monitoring of basic health and subsequent 14 day isolation in case of any Covid 19 symptom - ensuring our staff are safe to serve you
- Social distancing measures around the dealership, clearly marked, for your peace of mind.
- Enhanced cleaning regimes of our facilities - to maintain hygiene.
- Allocated timed appointments for vehicle drop and collection - to maintain social distancing
- Specific routines for vehicle hygiene - meaning we may need you vehicle a little longer than normal.
- Our staff will be wearing face mask & safety glasses - this is a general precaution - behind the mask is a welcoming smile.
RESERVE ONLINE FOR JUST £99
When you have found the right used vehicle online, we make it fast and easy to reserve a used car online, leaving you secure in the knowledge that it will NOT be sold before you get chance to see it. Not only can you browse all of our current used car stock on our website, clicking the "Reserve It Now" button enables you to reserve the vehicle for 14 days in only a few clicks. The reservation is set at £99 and is a fully refundable fee. Our online sales team will then contact you within 24 hours to confirm your reservation and arrange everything for you and confirm a delivery slot.
To find out more about our reserve online process click here
For all new and used car orders, your car will be delivered by one of our Robins & Day employees. We will try are best to deliver the vehicle within 7 days. All Robins & Day employees have thier tempature and COVID-19 symptyms checked daily plus on delivery will be wearing full personal protection which includes gloves, mask and glasses. As well as maintain a 2m distance from you at all times to ensure social distancing. If there is a part exchange we will take it away on the day but your part exchange must have been left with no contact for a minimum of 3 hours prior to delivery.