Stellantis is pleased to announce the launch of Stellantis &You, Sales and Services, the new commercial name of Stellantis’ retail division – a result of the February 2021 merger of PSA Retail (ex Groupe PSA owned retail division), with Motor Village (ex FCA Group owned retail division).
This new name will foster the sense of belonging for 11,300 collaborators of Stellantis &You, Sales and Services and helps to present the network strength and specific offer to customers in the 12 countries where it operates (Europe and Morocco), under one single and ambitious banner*.
NEW STATE-OF-THE-ART DIGITAL MARKETPLACE
A new website is the digital one-stop-shop where customers will find the complete suite of Stellantis &You, Sales and Services covering new car and used car sales, aftersales services and rent, in only a few clicks.
The site design proudly displays the new name and identity of Stellantis &You Sales and Services with a new tone and style epitomising user-centricity and know-how, the key axes underlying the development of this new digital flagship.
“Our new name bears a deep meaning and an aspirational promise for our collaborators and in the benefit of our customers,” said Anne Abboud, Senior Vice-President of Stellantis &You, Sales and Services. “All of our collaborators are eager to serve our customers at the level they deserve, with a human approach that characterizes a landmark quality of service.”
PEOPLE CENTRICITY FOR AN ASPIRATIONAL NAME
Stellantis &You, Sales and Services epitomises the fact the entity is the “B2C division” of excellence inside Stellantis. It also highlights the “highly people-centric approach” the entity wants to develop in its relationship with all stakeholders, from customers to collaborators, throughout both the physical and digital channels.
The selection of the name, Stellantis &You, Sales and Services, expresses its eagerness to spearhead automotive distribution everywhere it operates, by being resolutely benchmark in quality of service and leading the way of sectorial innovation.
An ambitious roadmap: anticipating the customer’s behavioural changes and spearheading the energy transition.
Stellantis &You, Sales and Services, the second largest automotive distribution company in Europe, sets ambitious goals on its road toward 2030, with two main strategic pillars: anticipating and accompanying the customer’s behavioural changes and spearheading the energy transformation.
The owned retail company of Stellantis intends to reach 25% of online sales by 2025 alongside with best in class e-reputation results, to accompany customers in their new consuming journey.
Stellantis &You, Sales and Services has the goal to improve online sales and services, enhance its profitability by 50%, while equally decreasing its physical footprint by the end of the decade.
To meet the needs of present customers and fulfil the hopes of future generations, Stellantis &You, Sales and Services will spearhead the energy transition in sales and aftersales linked to the electrification of vehicle ranges, meanwhile reaching carbon neutrality by 2030.
ROBINS & DAY
- Robins & Day by Stellantis &You UK comes onto effect from January 2022
- This naming acknowledges the strength of Stellantis
- Robins & Day is a manufacturer owned group with 30 UK locations operating Peugeot, Citroën, DS Automobiles, Vauxhall and Distrigo brands
Robins & Day has today announced a planned name change. From January 2022, the manufacturer owned group will be known as Robins & Day by Stellantis &You UK.
The inclusion of Stellantis &You UK benefits from the rich heritage of Stellantis as one of the world’s leading automakers and is centred on customer experience with “&You” relating to both customers and employees.
The new name will come into effect from January 2022 with a transition period in the UK that marks an exciting chapter as Robins & Day prepares to add all of the Stellantis brands to its portfolio.
James Weston, Robins & Day Chief Executive comments, “Robins & Day has a rich heritage in the UK with over 100 years history. We pride ourselves on providing excellent customer experience and working hard to anticipate customer needs. The use of &You encapsulates this and also highlights our focus on employee engagement at the core of our strategy, our new name marks the importance and commitment to this.
As a Stellantis manufacturer owned group we’re focused on reliable mobility, electrification and sustainable performance, this name change reinforces this connection. As we continue our investment in premises and prepare for the opportunity of new brands, we hope this new name will provide customers with even greater confidence.”