Robins & Day - Trust Pilot Reviews
At Robins & Day we take our customer service very seriously. We want to make sure our customers receive the very best service whether they are buying a new car or coming in for a scheduled service. We are proud of our customers and we are thrilled with the great comments our customers have left about us on the independent review service TrustPilot. Take a look at what our customers have to say…
Excellent customer service
1 week ago from Geoffrey Duncalf
Excellent customer service, good product knowledge. Recommend anyone to try this company before others
Pleasure to do business with
1 week ago from Liam Revilles
Pleasure to do business with, Lewis helped me find the perfect van and was never pushy or pestering me and very helpful I travelled 5 hours to get my vehicle and saved a fortune doing so. Thanks Lewis
1 week ago from linda pullen
We had the good fortune to have Mitch as our salesman. What a delightful young man, he was polite and courteous. and he went all out to get us the deal that we wanted.
We have purchased a Peugeot 2008, which I hope we will have many years of driving, as we have done with our Peugeot 307 which we have had for 11 years from new.
Bought a new 208 gti over the phone …
1 week ago from Eric Bell
Bought a new 208 gti over the phone from 300 miles away and they delivered the car to me on time with no problems. Excellent service would definitely recommend 5 stars
very smooth and prrofessional car purchase
1 week ago from Amanda Dowden
would highly recommend dealing with robins and day Guildford from my experience of dealing with salesman Chris jones for a very helpful and smooth transaction rob Dowden Liverpool
Very enjoyable purchasing experience
1 week ago from Brian
Very enjoyable purchasing experience. The salesman (Moj Asghari) and a senior manager took time to listen to what we wanted. They were very informative but didn't pressure us at all. When we wanted some time to discuss our options we were left alone to do so. The car features were explained clearly and a very useful test drive was provided there and then even though we had just called in, nothing booked. All questions answered clearly.
Moj was very pleasant and friendly, dealing with us with very good humour.
That's not a deal breaker but it certainly makes difference and gives a very good impression of how this dealership works with customers. He also had a very thorough knowledge of the car, which was very helpful indeed.
The part-exchange deal we got was very good and how that had been put together was explained to us (a first for me I think, I don't remember being told that much detail elsewhere over many years of buying cars). We were provided with information about options such as the service plan but that was it ... no sales pressure to take up the options. I always appreciate that ... much more likely to buy something if I'm simply left to make my own mind up once I've got the info I need.
1 week ago from Dan Masters
Despite having to wait a short while I was very happy with my visit to order my new c3. I have dealt with Richard Bissett for 3 citroens now and every time has been a pleasure. He is a personable and professional person that makes the ordering of the car easy and efficient.
Amazing customer service
1 week ago from Lawrence Barrera
I recently bought the new 3008 from Peugeot, I have to say that the experience with Robins & Day was amazing, especially I have to acknowledge the help I got from Daniel Harrington when buying the car. His attention to detail is great, he was very dedicated and help me to identify the right engine for my needs. He answered all the questions nicely and when he took me for a ride to show me all the features of the car he was exceedingly helpful. Also, the deal they gave me put a big smile on my face. Well done guys and thanks again to Daniel for his great customer support.
Excellent Customer Service
2 weeks ago from Jacqueline Price
Sales staff & management very helpful with excellent customer service. They really went above and beyond to make sure I was very happy with my purchase.
A great place to buy a car, you won't want to look anywhere else
2 weeks ago from Dorothy
A great place to buy a car, staff are friendly and very helpful. I have been buying cars from Citroen for years and Richard who works on sales is very professional and good at his job. Excellent service and no pressure to buy, this dealership is what a good buying experience is about, the customer is always looked after and made to feel welcome and are always put first.
I would definitely recommend this company and you will not be disappointed.