Robins & Day - Trust Pilot Reviews
At Robins & Day we take our customer service very seriously. We want to make sure our customers receive the very best service whether they are buying a new car or coming in for a scheduled service. We are proud of our customers and we are thrilled with the great comments our customers have left about us on the independent review service TrustPilot. Take a look at what our customers have to say…
Absolute first class service
2 weeks ago from Christopher Watt
Absolute first class service. No pressure, listened to my needs, found ideal vehicle, spent the time to show me everything and explain everything. Went above and beyond to find the right car in the timescale I was needing. Steve kept me informed throughout the short process of progress. I can't even suggest anyway they could improve and that is something coming from me. I would recommend this dealer to everyone.
Good customer service
2 weeks ago from Jean Jenkins
On visiting the show room and discussing my requirements in relation to car type and cost, the staff were very helpful in meeting my needs. Once l had chosen the vehicle within my budget, they ensured all necessary checks and services were carried out before passing over the vehicle. Very friendly and helpful staff.
I was looking for a car for my elderly …
3 weeks ago from Geofrey Brooks/Gill Duckworth
I was looking for a car for my elderly parents who are not on the internet and do not understand you can make such a purchase on line! Robins & Day web page is very simple and clear so I was able to show them the pictures of the cars inside and out plus all the specifications. Prices very competitive and were happy to take my Dads car in part exchange without us having to take it to another garage to have it looked at. They even are going to deliver the car straight to my Mum & Dads door - as we had to buy from Bristol and we live in Bury. We dealt with Nigel who was extremely helpful and patient with my Dad when he had to speak to him plus he comes from Bury so he must be a good person!!!
Highly professional team
1 month ago from Barry
Highly professional team, with no pressure sales tactics, was such a refreshing change.
I’d like to thank Arafat Ahmed for his attention to detail and professionalism. Looking forward to receiving my new car tomorrow. I will be recommending the Coventry team to any of my friends that are looking to buy a car.
Excellent team Sharon
Excellent customer service
1 month ago from Elizabeth
Excellent customer service, would recommend Sharon to any parents helping their kids buy their first car. She was very patient and reassuring and told us everything we needed to know about the car and all the paperwork. She didn't try to sell us anything we didn't want!
Would highly recommend!
1 month ago from Linda Bridge
I recently bought a used Peugeot 208 from David Evans at the Birmingham North branch. He had a fantastic attitude which made the experience so easy and stress free. He was accommodating and was always happy to answer questions. Highly recommend! Thanks David
Simple purchase procedure.
1 month ago from Mr Ruston
Went to look at car in Bristol Clarence Road branch that I had seen advertised online. Very good price (so I didn't have to put the "squeeze" on the salesman). Everything done and dusted within the hour, including the transfer of a personal plate. Very impressed as previous purchases at other dealers took much longer to complete. In fact transferring the number plate on last purchase became very long and protracted, and eventually was handed back to me to complete! This purchase included a trade in and after quick examination a price for my old car was given, upgraded (only a gentle squeeze required) and the deal completed.
Quick, efficient friendly and courteous service from Ricky, our salesman. For a quick, good value and simple purchase procedure I would definitely recommend.
New vehicle purchase
1 month ago from Tina
I was treated by a friendly and helpful salesman. He never once pressured me into buying anything I didn’t want, insurance policies etc. I knew the type of car I wanted and how much I wanted to pay. I was never kidded into buying a better model or to have any extra features to bump up the price.
Well done to Robbins and Day North.
Excellent customer service
2 months ago from Geoffrey Duncalf
Excellent customer service, good product knowledge. Recommend anyone to try this company before others
Pleasure to do business with
2 months ago from Liam Revilles
Pleasure to do business with, Lewis helped me find the perfect van and was never pushy or pestering me and very helpful I travelled 5 hours to get my vehicle and saved a fortune doing so. Thanks Lewis