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Stellantis &You UK Trustpilot reviews
We are proud of our customers and we are thrilled with the great comments our customers have left about us on the independent review service Trustpilot. Take a look at what our customers have had to say below...
Showing our 4 & 5 star reviews
Stellantis Excellent Customer Service by Evans Sofeda - 01.07.2024
01.07.2025- My car went in for service + MOT today at Stellantis (Brentford). The customer service agent Evans Sofeda took care of me from start to finish. He was very professional, extremely curtious and kept me informed from the moment I arrived. He sent me regular updates via phone messaging. Nothing seemed too much of an ask for him, he was always ready to help and assist me his customer by answering my questions and put me at ease with my concerns. As I work in the airline industry where customer service is 'king' in everything we do and I can say he would fit in very well in the airline industry culture! Stellantis is very lucky to have him working for them at their Brentford branch.
Very professional Sales Exec.
The professionalism of Lara our Sales Exec was first rate as was the preparation of our s/h C3. After some negotiation we struck a good part exchange deal leaving my wife and I feeling we had been listened to.
The only negative was an apparent need to go through the full gamut of finance options and conditions despite the fact we made it clear we were paying cash. Probably compulsory these days though!
Well run dealership with staff that…
Well run dealership with staff that understand and appreciate the needs of the customer.
Kasia
Kasia, the service advisor, it is one of the best service advisors in the country! She is the main reason I keep my fleet here! No more words to add!
door to door service
door to door service. knowledgeable team. polite and helpful and kept informed throughout and updated on how to get best out of my hybrid.
the call centre were less helpful - shame you can’t go direct to the branch as it’s more personal
Let's face it
Let's face it: Sales advisers in car dealerships don't always get the best press - Do they? My wife and I went to look for a P/E to a newer Peugeot model on 29.06.2024, We dealt with John Ioannou to look at options for a new vehicle. Not only was he considerate, honest and above all helpful but it was that service which decided us to complete the purchase, there and then. Just a shout out for John and the really good service he gave us. I know that in main dealerships one often does not get the optimum possible finance arrangements but in this case we did! Excellent, non-pressured service to purchase a new car,
Dominic was excellent throughout the…
Dominic was excellent throughout the whole process and very approachable and honest! The sale went through very smoothly.
Jason spent time to find out our needs…
Jason spent time to find out our needs checking back on our queries and general helpful and polite
Made buying a car easy and enjoyable
All in the salesroom were friendly and extremely helpful. The salesperson supporting us was Russell Baker and he was absolutely brilliant, explained everything clearly, but was never pushy. He knows they've got a good product, so simply guided us and let us make our choice.
After the initial meeting he was always easily contactable and nothing was too much trouble. Russell made the experience of buying a new car very easy.
My new car is excellent by the way!
Fantastic service
Fantastic service, very happy thank you so much Habib ⭐️⭐️⭐️
Picked up my new 2008 GT Stephen…
Picked up my new 2008 GT Stephen Leese done my hand over very professional no messing about he got the job done got my car 2 mouths early as well bonus thanks very much
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We appreciate feedback from our customers and use your reviews to continue to improve your experience and make sure you always pay the right price. You can review any of our 66 nationwide Stellantis &You UK dealerships and also read the reviews of other customers.
Whether you have purchased a new vehicle, a used car or visited us for a service, please use the link below to leave us a Trustpilot review. The more details you can leave the better, because this will give our teams the information they need to pursue their excellent levels of service or make the changes they need to excel.
