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Gavindar was a great sales guy
Gavindar was a great sales guy , explained everything to us in detail , kept us updated on cars arrival , it was a pleasure dealing with him .
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Stellantis &You UK Trustpilot reviews
We are proud of our customers and we are thrilled with the great comments our customers have left about us on the independent review service Trustpilot. Take a look at what our customers have had to say below...
Showing our 4 & 5 star reviews
Exceptional …
I wanted to take a moment to share some positive feedback following my recent experience with the Coventry team. I visited the Peugeot garage on Wednesday 5th August as I needed my passenger-side mirror replaced after it had cracked. I spoke with Laura, who was extremely helpful and took the time to clearly explain the options and guide me through the process. I also want to acknowledge that, due to my own frustration at the time, my tone may have come across as abrupt. Laura handled this with great professionalism, patience and understanding, which helped me reflect on my own approach. I felt it was important to take accountability and apologise to her and I really appreciated the empathy she showed in response. I subsequently visited Stellantis in Coventry to have the mirror replaced, where I met Dylan and his team. I was very impressed with the service I received, and I offered them a box of chocolates as a small gesture of appreciation and apology for my earlier tone. I send my sincere thanks to Laura, Dylan and the entire team for their empathy, patience and excellent customer service. It genuinely made a difference to my experience. I also noticed something on the Wednesday that I found particularly positive. I saw a team member offering Dylan support and guidance as he continues to learn. The way this was done was a great example of supportive and respectful teamwork and it was genuinely encouraging to see. While good customer service is always appreciated, seeing colleagues treat one another with the same kindness and respect they show customers really stood out to me. It reflects very well on the culture within your team. I would like to thank Laura, Dylan and the team know their professionalism and kindness did not go unnoticed. I am very grateful for the way I was treated.
I had my Vauxhall Astra driver's…
I had my Vauxhall Astra driver's steering wheel airbag recall done at Stellantis & You Brentford, and I had a great experience.
Lafira greeted me as soon as I walked into the workshop. She was very kind, explained the whole process clearly, and told me how long the repair would take. She also showed me the coffee station, which was a lovely touch and made the wait more comfortable.
The work on my car was completed even earlier than the estimated time, which was a nice surprise.
Lafira provided excellent customer service and hospitality from start to finish. She was friendly, professional, and made the whole experience stress-free. She truly deserves a raise for the amazing service she gives. Thank you, Stellantis & You Brentford!
Professional friendly service, an easy and stressfree car buying experience
What a pleasure it has been to buy a car from this dealership. After some harrowing experiences elsewhere, connecting with Toni and her manager Graham resulted in us buying a peugeot 5008 through the maidstone branch. Toni was polite, friendly and extremely knowledgable about the buying details and the car itself, ensuring it was fully prepped, full tank of fuel, and helped me set up my phone etc before leaving on our 4hr journey back home! Yes!!, we trusted them to provide us with a quality vehicle online and from a distance, the first time we saw or sat in the car was when we collected it! Toni took us through the whole process smoothly and easily, explained everything we need to know and information we probably wouldn't have thought to ask about. Above and beyond service, our trust was not misplaced and we would highly recommend them, their attention to detail and smiling service. I am sure we won't experience any problems with the vehicle but Toni has assured us she is part of our vehicles family and only a telephone call away! Thank you Toni, Graham and Stellantis&you Maidstone, it has been a pleasure!
Very satisfied
Maitri was very helpful from the first time we met. We didn’t agree on to purchase a car right away but she has followed up with me on how I’m getting on with my search and I really appreciated that and that made a big difference for me to choose Vauxhall. We agreed to meet again and we managed to agree on a deal. She has given me every information throughout fully, explained everything deep into details. She wax extremely helpful and friendly as well. Highly recommend her!
Samantha thank you very much for…
Samantha thank you very much for sorting out the part and getting it fitted today before i went on holiday. Now ive got peace of mind now it done. One again thank you. John
Gazinder service was fantastic and…
Gazinder service was fantastic and exceptional
He looked after us from the moment we walked in.
Pleasure doing business with him and the dealership.
Hassan was very helpful and efficient…
Hassan was very helpful and efficient in helping us get the airbag on our Vauxhall renewed.
Had an amazing experience with Niall
Had an amazing experience with Niall! He was really approachable and very friendly. He was able to discuss the process with ease and make it understandable for someone with little experience buying cars.
Would highly recommend asking for him when coming to visit the store.
Luisa was very helpful and had a very…
Luisa was very helpful and had a very positive attitude and made me feel very comfortable
Stephen Mansfield had a slightly rusty…
Stephen Mansfield had a slightly rusty start, but once we agreed on the purchase, he was outstanding. He gave me a great deal and kept me informed throughout the entire process with regular updates.
Where Stephen really stood out was after the purchase. He called me several times to make sure everything was going well and that I was happy with the car. When I discovered an issue with the front speakers, he quickly arranged a service appointment in less than a week, ensuring the problem was resolved promptly.
Excellent customer service from start to finish. I would happily recommend Stephen to anyone looking to buy a car.
Outstanding service
Outstanding service; Andre was thorough, patient, knowledgeable, friendly and helpful, and made every conceivable effort to get us as good a deal as possible. His manager Greg similarly seemed to take genuine pleasure in helping us, rather than simply trying to sell us a car. Very positive experience; very happy customer.
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