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    Stellantis &You UK Trustpilot

    We love customer reviews!

    We take our customer service seriously and we use your feedback to improve our products and services so you can have the best experience possible.

    Stellantis &You UK Trustpilot reviews

    We are proud of our customers and we are thrilled with the great comments our customers have left about us on the independent review service Trustpilot. Take a look at what our customers have had to say below...

    Showing our 4 & 5 star reviews
    Jo

    As a branch the staff are all…excellent

    As a branch the staff are all excellent, such a shame that Michael left. But the general call centre is frustrating, annoying, don’t listen and keep pestering every couple of days even though I’ve told them already half a dozen times that I’ve already been in contact with the branch and made a booking.
    PAUL RICKHUSS

    From the first phone call to picking up…

    From the first phone call to picking up the car was a joy, Oliver was informative, very helpful, and very knowledgeable about the car we were looking to buy. He answered all queries (even when asked what may have seemed to him like basic stuff!) Was patient and went through every aspect of the process in detail. And the car is marvelous.
    ANN FORDE

    New car , and support

    The whole process from making a decision to change cars to ordering a new car was simple, emily lewis helpful , patient and knowledgeable. Test drive , part exchange, choices, finance all made simple and straightforward by emily. Updated throughout and worked around us , I genuinely enjoyed whole process . I have been with citroen for years however the last car ec4, and change to ec5 has been the best journey ever. Thank you so much Emily ( and Sohail) my new EC5 aircross is amazing. Fabulous team
    Natalie Campbell

    Amazing experience with Lauren

    Amazing experience with Lauren , very friendly and knowledgeable. Definitely recommend Vauxhall
    Amanda McClure

    Lauren Dean at the Crawley Branch made…

    Lauren Dean at the Crawley Branch made getting my new car a dream even after I changed my mind after ordering the car. She was prompt with contacting me to make sure got the order right and complete. Kept me updated on delivery times and with a smooth handover. She is very competent at her job. I would recomend her to anyone thinking of buying a car from stellantis .
    TILLIE

    Lovely shiny new car!

    Henry made the experience of getting my lovely shiny car very smooth and easy
    CAROLYN

    Alex collected my car for mot and he…

    Alex collected my car for mot and he was very kind and polite
    Tiago

    Peugeot 2008

    I purchased a Peugeot 2008 in 2024 with the expectation of reliability and peace of mind, but my experience has been extremely disappointing from the very beginning. Less than a month after purchase, the vehicle developed a serious engine fault. The car was taken to the dealership, where it remained for over a month without a clear diagnosis or resolution. This lack of communication and prolonged downtime was frustrating and unacceptable for a brand-new vehicle. Shortly after, the car required a full gearbox replacement, which further raised concerns about the vehicle’s quality and reliability. Even after these major repairs, the car continued to display intermittent errors and ongoing issues, making it difficult to trust the vehicle for daily use. Given the repeated faults, I requested a replacement vehicle. This request was initially declined by James (sales manager) which added to the frustration and stress of the situation. It was only after escalating the matter—by involving Peugeot UK, the Motor Ombudsman, and a solicitor—that my request was finally approved. Following all of these issues, I have now been provided with a brand-new replacement vehicle. I would also like to recognise Aislinn (sales) and Rob (general manager) who have been a huge support throughout this process and instrumental in helping bring the matter to a resolution. I would also like to thank Della (aftersales manager), Paul, Gabriel and Terry for all their help and support. This 5-star review reflects the outcome and the replacement vehicle provided, rather than the initial experience and handling of the issue.
    Adam Gotch

    From start to finish Stellantis &You…

    From start to finish Stellantis &You were great, especially Paul who sold us the vehicle. He was really informative and kept me up to date through the process. I would strongly recommend in using them to friends and family.
    Dee

    Very helpful lovely n friendly staff…

    Very helpful lovely n friendly staff victor made contact with me n took time out to help me understand things an helped me with purchase of a car felt very at ease would highly recommend victor n team would definitely come back here and purchase again great guy
    Sam

    Toni was fantastic and made us feel…

    Toni was fantastic and made us feel valued and welcome since choosing Peugeot after years at Citroën.
    rahma farah

    I gave 5 because of Sagal the way she…

    I gave 5 because of Sagal the way she Be detailed, specific, and honest for her customers and will always come back to here because of her .

    Leave us a review

    We appreciate feedback from our customers and use your reviews to continue to improve your experience and make sure you always pay the right price. You can review any of our 66 nationwide Stellantis &You UK dealerships and also read the reviews of other customers.

    Whether you have purchased a new vehicle, a used car or visited us for a service, please use the link below to leave us a Trustpilot review. The more details you can leave the better, because this will give our teams the information they need to pursue their excellent levels of service or make the changes they need to excel. 

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