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Alex collected my car for mot and he…
Alex collected my car for mot and he was very kind and polite
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Stellantis &You UK Trustpilot reviews
We are proud of our customers and we are thrilled with the great comments our customers have left about us on the independent review service Trustpilot. Take a look at what our customers have had to say below...
Showing our 4 & 5 star reviews
Peugeot 2008
I purchased a Peugeot 2008 in 2024 with the expectation of reliability and peace of mind, but my experience has been extremely disappointing from the very beginning.
Less than a month after purchase, the vehicle developed a serious engine fault. The car was taken to the dealership, where it remained for over a month without a clear diagnosis or resolution. This lack of communication and prolonged downtime was frustrating and unacceptable for a brand-new vehicle.
Shortly after, the car required a full gearbox replacement, which further raised concerns about the vehicle’s quality and reliability. Even after these major repairs, the car continued to display intermittent errors and ongoing issues, making it difficult to trust the vehicle for daily use.
Given the repeated faults, I requested a replacement vehicle. This request was initially declined by James (sales manager) which added to the frustration and stress of the situation. It was only after escalating the matter—by involving Peugeot UK, the Motor Ombudsman, and a solicitor—that my request was finally approved.
Following all of these issues, I have now been provided with a brand-new replacement vehicle. I would also like to recognise Aislinn (sales) and Rob (general manager) who have been a huge support throughout this process and instrumental in helping bring the matter to a resolution.
I would also like to thank Della (aftersales manager), Paul, Gabriel and Terry for all their help and support.
This 5-star review reflects the outcome and the replacement vehicle provided, rather than the initial experience and handling of the issue.
From start to finish Stellantis &You…
From start to finish Stellantis &You were great, especially Paul who sold us the vehicle. He was really informative and kept me up to date through the process. I would strongly recommend in using them to friends and family.
Very helpful lovely n friendly staff…
Very helpful lovely n friendly staff victor made contact with me n took time out to help me understand things an helped me with purchase of a car felt very at ease would highly recommend victor n team would definitely come back here and purchase again great guy
Toni was fantastic and made us feel…
Toni was fantastic and made us feel valued and welcome since choosing Peugeot after years at Citroën.
I gave 5 because of Sagal the way she…
I gave 5 because of Sagal the way she Be detailed, specific, and honest for her customers and will always come back to here because of her .
Helpful staff helping me getting the…
Helpful staff helping me getting the car I wanted . Efficient service & good communication throughout.
Friendly
Friendly, patient service. Concisely explained all aspects of the car and deal.
Thank you Maitri for all your help.
Great customer service
I bought my car and dealt with Kish, he was a pleasure to deal with and extremely helpful, not pushy, great communication throughout the process.
Jaseem at Stellantis is exceptional
Jaseem at Stellantis is exceptional! So friendly, approachable and explains everything incredibly clearly. Took my car in for its first service and just feels good to know everything is sorted and in safe hands. Awesome.
Highly recommend Spencer:)
Highly recommend Spencer. He is calm, friendly, and answers your questions clearly and directly. I don’t know much about cars and financing and struggled with other dealers elsewhere who wouldn’t answer my questions directly and were pushing certain deals so I really appreciated Spencer.
Chris Gledhill - Volvo enquiry
Paul attended to my request very professionally.
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