At Robins & Day we take our customer service very seriously. We want to make sure our customers receive the very best service whether they are buying a new car or coming in for a scheduled service. We are proud of our customers and we are thrilled with the great comments our customers have left about us on the independent review service TrustPilot. Take a look at what our customers have to say…
Jamie was excellent and gave us fantastic customer service.
5 years ago from Graeme Dunkley
Great service and there was no hard sale just good honest advice.
Used car purchase.
5 years ago from Gary Hodgetts
Would thoroughly recommend Gary Hough of Citroen Birmingham, had a hassle free experience when buying a used DS3 from them, so much so, my neighbour purchased one the following week!. Many Thanks.
Excellent customer service
5 years ago from lola Bastos
We visited 3 dealerships before we decided to purchase from Robins & Day, our sales rep - Steve worked very hard to offer us a competitive deal and went above and beyond to make sure we got a car that fitted our needs without hard selling us things we did not need or want. I would recommend using this dealership if you want to be attended to by people who not only care about you but will also listen.
Used car purchase.
5 years ago from Chris Booty
All sales staff were friendly and helpful. A good experience.
Not pushy kept within my budget very happy 3rd citreon
5 years ago from Nancy Holloway-Smith
Daniel was great listened to what I wanted wasn't pushy kept within my budget very good!
5 years ago from Laura
Came in to view a car and Paul was so helpful even though he works on the new car sales and I was looking on the used side! He has been in touch and kept me updated! Highly recommended to anyone! No pressure to buy just honest and polite! Thank you Paul
Sales and advice
5 years ago from Darren Hughes
My experience purchasing a new car from here was secons to none, the help support and advice given to me was honest simple and straightforward, and although Peugeot itself for aome reason was incredibly picky where financing was concerned the sales advisor carl monk was fantastic in attaining a finance agreement with the black horse finance at a great rate.
I will not hesitate in recommending this experience to others eapecially when purchasing a new or used peugeot, i reccommend to do this with carl at the coventry branch you will def be in great professional and experienced hands.
Amazing custormer service abd reasonable offers
5 years ago from Judith Guobadia
Amazing custormer service- I was approached by Beth who works in Robins and Day Peugeot. She was able to answer all my questions and provided me with extra information that I needed. She was able to ease all anxiety I had regarding this investment. I left Robins and Day feeling excited and overjoyed, knowing I was getting a brand new car (exactly what I had wanted) with an affordable montly payment. It was also a stress free process (in terms of paper work). I will definetly come again in the future. Thanks Beth and Robins and Day for making this a worthy experience.
A Nice & Easy Used Car Buy
5 years ago from Mark Ford
I traded in my old car and got a good deal from Robins & Day. It was all made possible by the sales person, Rebekah, who was helpful all the way through the buying process.
Sales service - James Ross
5 years ago from Roy Musk
James Ross is so easy to do business with, he seems to care. Now have three Peugeot cars in the family, all via James!
Financial Disclosure PSA Retail UK Limited is an Appointed Representative of Automotive Compliance Ltd, who is authorised and regulated by the Financial Conduct Authority (FCA No 497010). Automotive Compliance Ltd’s permissions as a Principal Firm allows PSA Retail UK Limited to act as a credit broker, not as a lender, for the introduction to a limited number of lenders to act as an agent on behalf of the insurer for insurance distribution activities only. We can introduce you to a selected panel of lenders, which includes PSA Finance UK. An introduction to a lender does not amount to independent financial advice and we act as their agent for this introduction. Our approach is to introduce you first to PSA Finance UK, who are usually able to offer the best available package for you, taking into account both interest rates and other contributions. If they are unable to make you an offer of finance, we then seek to introduce you to whichever of the other lenders on our panel is able to be make the next best offer of finance for you. Our aim is to secure the best deal you are eligible for from our panel of lenders. Lenders may pay a fixed commission to us for introducing you to them, calculated by reference to the vehicle model or amount you borrow. Different lenders may pay different commissions for such introductions, and PSA Finance UK also provide preferential rates to us for the funding of our vehicle stock and also provide financial support for our training and marketing. But any such amounts they and other lenders pay us will not affect the amounts you pay under your finance agreement, all of which are set by the lender concerned. If you ask us what the amount of commission is, we will tell you in good time before the Finance agreement is executed. All finance applications are subject to status, terms and conditions apply, UK residents only, 18’s or over. Guarantees may be required.
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